Site: Aurora - Wellington Street Service Counter

Service: ServiceOntario, Aurora - Wellington Street Service Counter

Public Comments To determine if you qualify for the Ontario Health Insurance Plan (OHIP) CLICK HERETo renew, replace or cancel your health card CLICK HERETo renew your driver's licence CLICK HERETo renew your licence plate sticker CLICK HEREEnhanced Driver's Licence (EDL) program ended June 2019 -- valid licences can be used until they expire
Address & Phone Numbers
Office Phone General Inquiry: 905-727-4815; ServiceOntario Main Call Centre: 416-326-1234; Publications Ontario: 1-800-668-9938; Business Services: 1-800-361-3223
Toll Free Phone General Inquiry Ontario-wide: Ontario-wide 1-800-267-8097 ; Health Cards 1-888-376-5197 ; Driver and Vehicle 1-800-387-3445
TTY Phone Ontario-wide 1-800-268-7095
Address 297 Wellington St E
Unit 8
Aurora, ON
Canada L4G 6K9
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Geographical details
Intersection Bayview Ave and Wellington St E
Access details
Hours COVID-19 -- some ServiceOntario locations are temporarily closed or operating on reduced hours ; for current service hours by location CLICK HERE

Mon-Fri 8:30 am-3 pm
Eligibility Open to all ; must reside in Ontario
Application Drop in, with appropriate supporting documents (call ahead or see website) ; many forms can be completed and submitted online ; photo identification cards must be applied for and renewed in person ; health card and drivers' licence renewals may be completed online -- see website for details
Languages English
Fees Fees for some transactions
Physical Access Accessible parking ; onsite assistance available ; no public washroom
Description (Service) Due to COVID 19, some ServiceOntario service locations may be closed or operating on reduced hours -- for information on closures CLICK HERE

Complete your transactions online where possible

Renewal requirements for drivers' licenses, license plate stickers, accessible parking permits, health cards and Ontario Photo ID Cards which expired during the pandemic are changing; residents have until February 28, 2022 to renew expired products --  for details CLICK HERE

Access to a wide range of Ontario government services and information ; staff assistance, information and referral

Driver and Vehicle
  • vehicle permits and plates
  • drivers' licence renewals
  • accessible parking permits
  • copies of records
  • product sales including information packages on specific used vehicles

  • Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
  • organ and tissue donor registration

Photo Identification -- Ontario Photo Card provision, renewal or replacement